FAQs

Jack carefully analyzes insurance policies to determine the full scope of available coverage and identify all payments the insurance company may be obligated to make under the policy. He and his team conduct thorough claim investigations, including property inspections with qualified experts and consultants, to properly document damages and strengthen the claim for recovery.

Insurance companies often make the claims process confusing, time-consuming, and frustrating; especially after a denial, delay, or underpayment. Many policyholders feel overwhelmed long before they receive a fair resolution.

Jack and his team work to simplify the process, guide clients every step of the way, and aggressively pursue the maximum compensation available under the policy so homeowners and business owners can focus on rebuilding and moving forward.

All property insurance policies require that you provide timely notice to your insurance carrier and protect your property from further damage. This means you must report your claim to your insurance company as soon as possible and take any necessary steps to prevent additional damages. You should take pictures/videos of the loss as you discover it and document any temporary repairs before, during, and after they have been performed. You also need to keep any documentation related to the repairs effectuated.

If your claim has been denied or underpaid, the first thing to know is that insurance companies are for-profit businesses; it is in their best interest to avoid paying claims. If a home has been damaged, the insurance company may offer a low-ball settlement or deny the claim to avoid paying you out. To avoid paying claims, the insurance company will do anything such as blame the damage on factors other than those covered by the policy or offer a low-ball settlement should they determine it is a valid, unavoidable claim.

For example, roof damage claims can be a challenge between insurance companies and homeowners. The homeowner will file a claim stating that the roof was damaged by hail, the wind, or natural disasters, while the insurance company will allege the damage is a result of wear and tear – which is not covered under the policy.

This disagreement is not uncommon in claim disputes, including those concerning hurricane damage, storm damage, lightning damage, fire damage, water damage, and mold. Damage to your home can be costly, especially if your insurance company claims your homeowner’s insurance policy does not cover the damage. If you believe your insurance provider has wrongfully denied your claim or offered a less-than-acceptable payout, please fill out the contact form to find out if Jack the Lawyer can help.

Keep a file of everything provided to you by your insurance company. The more information you can provide, the better equipped Jack and his team will be to handle your claim.

Jack works on a contingency fee basis, which means you pay no attorney’s fees unless money is recovered on your behalf.

In certain cases, Florida law may allow attorney’s fees and costs to be recovered directly from the insurance company. In other matters, representation is handled through a contingency fee agreement, where fees are based on a percentage of the recovery obtained.

Before moving forward, Jack and his team will clearly explain how the fee structure applies to your case so you understand exactly what to expect.

Yes. Public adjusters can play an important role in documenting damages and assisting throughout the claims process. However, when an insurance company wrongfully delays, underpays, or denies a claim, there are often limits to what a public adjuster can do on their own.

In those situations, having an experienced attorney can make a critical difference. Jack and his team can evaluate the denial, interpret the policy language, negotiate directly with the insurance company, and pursue legal action when necessary to help maximize your recovery.

The goal is simple: to help you obtain the compensation you are entitled to under your policy and move forward as quickly as possible.